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customerio-sdk-patterns

tessl install github:jeremylongshore/claude-code-plugins-plus-skills --skill customerio-sdk-patterns
github.com/jeremylongshore/claude-code-plugins-plus-skills

Apply production-ready Customer.io SDK patterns. Use when implementing best practices, refactoring integrations, or optimizing Customer.io usage in your application. Trigger with phrases like "customer.io best practices", "customer.io patterns", "production customer.io", "customer.io architecture".

Review Score

77%

Validation Score

11/16

Implementation Score

65%

Activation Score

90%

Customer.io SDK Patterns

Overview

Production-ready patterns for Customer.io SDK usage including error handling, batching, and type safety.

Prerequisites

  • Customer.io SDK installed
  • TypeScript project (recommended)
  • Understanding of async/await patterns

Instructions

Pattern 1: Type-Safe Client

// types/customerio.ts
export interface UserAttributes {
  email: string;
  first_name?: string;
  last_name?: string;
  created_at?: number;
  plan?: 'free' | 'pro' | 'enterprise';
  [key: string]: string | number | boolean | undefined;
}

export interface EventData {
  [key: string]: string | number | boolean | object;
}

export type EventName =
  | 'signed_up'
  | 'subscription_started'
  | 'subscription_cancelled'
  | 'feature_used'
  | 'email_verified';

// lib/customerio-client.ts
import { TrackClient, RegionUS } from '@customerio/track';
import type { UserAttributes, EventData, EventName } from '../types/customerio';

export class TypedCustomerIO {
  private client: TrackClient;

  constructor() {
    this.client = new TrackClient(
      process.env.CUSTOMERIO_SITE_ID!,
      process.env.CUSTOMERIO_API_KEY!,
      { region: RegionUS }
    );
  }

  async identify(userId: string, attributes: UserAttributes): Promise<void> {
    await this.client.identify(userId, {
      ...attributes,
      _updated_at: Math.floor(Date.now() / 1000)
    });
  }

  async track(userId: string, event: EventName, data?: EventData): Promise<void> {
    await this.client.track(userId, { name: event, data });
  }
}

Pattern 2: Retry with Exponential Backoff

// lib/customerio-resilient.ts
import { TrackClient } from '@customerio/track';

interface RetryConfig {
  maxRetries: number;
  baseDelay: number;
  maxDelay: number;
}

const defaultRetryConfig: RetryConfig = {
  maxRetries: 3,
  baseDelay: 1000,
  maxDelay: 10000
};

async function withRetry<T>(
  operation: () => Promise<T>,
  config: RetryConfig = defaultRetryConfig
): Promise<T> {
  let lastError: Error | undefined;

  for (let attempt = 0; attempt <= config.maxRetries; attempt++) {
    try {
      return await operation();
    } catch (error) {
      lastError = error as Error;

      if (attempt === config.maxRetries) break;

      // Don't retry on 4xx errors (client errors)
      if (error instanceof Error && error.message.includes('4')) {
        throw error;
      }

      const delay = Math.min(
        config.baseDelay * Math.pow(2, attempt),
        config.maxDelay
      );
      await new Promise(resolve => setTimeout(resolve, delay));
    }
  }

  throw lastError;
}

export class ResilientCustomerIO {
  private client: TrackClient;

  constructor(siteId: string, apiKey: string) {
    this.client = new TrackClient(siteId, apiKey, { region: RegionUS });
  }

  async identify(userId: string, attributes: Record<string, any>) {
    return withRetry(() => this.client.identify(userId, attributes));
  }

  async track(userId: string, event: string, data?: Record<string, any>) {
    return withRetry(() => this.client.track(userId, { name: event, data }));
  }
}

Pattern 3: Event Queue with Batching

// lib/customerio-queue.ts
interface QueuedEvent {
  userId: string;
  event: string;
  data?: Record<string, any>;
  timestamp: number;
}

export class CustomerIOQueue {
  private queue: QueuedEvent[] = [];
  private flushInterval: NodeJS.Timer | null = null;
  private maxBatchSize = 100;
  private flushIntervalMs = 5000;

  constructor(private client: TrackClient) {
    this.startAutoFlush();
  }

  enqueue(userId: string, event: string, data?: Record<string, any>) {
    this.queue.push({
      userId,
      event,
      data,
      timestamp: Date.now()
    });

    if (this.queue.length >= this.maxBatchSize) {
      this.flush();
    }
  }

  async flush(): Promise<void> {
    if (this.queue.length === 0) return;

    const batch = this.queue.splice(0, this.maxBatchSize);

    await Promise.allSettled(
      batch.map(item =>
        this.client.track(item.userId, {
          name: item.event,
          data: { ...item.data, _queued_at: item.timestamp }
        })
      )
    );
  }

  private startAutoFlush() {
    this.flushInterval = setInterval(() => this.flush(), this.flushIntervalMs);
  }

  async shutdown(): Promise<void> {
    if (this.flushInterval) {
      clearInterval(this.flushInterval);
    }
    await this.flush();
  }
}

Pattern 4: Singleton with Lazy Initialization

// lib/customerio-singleton.ts
import { TrackClient, RegionUS } from '@customerio/track';

let instance: TrackClient | null = null;

export function getCustomerIO(): TrackClient {
  if (!instance) {
    if (!process.env.CUSTOMERIO_SITE_ID || !process.env.CUSTOMERIO_API_KEY) {
      throw new Error('Customer.io credentials not configured');
    }
    instance = new TrackClient(
      process.env.CUSTOMERIO_SITE_ID,
      process.env.CUSTOMERIO_API_KEY,
      { region: RegionUS }
    );
  }
  return instance;
}

// Usage
import { getCustomerIO } from './lib/customerio-singleton';
await getCustomerIO().identify('user-123', { email: 'user@example.com' });

Output

  • Type-safe Customer.io client
  • Resilient error handling with retries
  • Event batching for high-volume scenarios
  • Singleton pattern for resource efficiency

Error Handling

ErrorCauseSolution
Type mismatchInvalid attribute typeUse TypeScript interfaces
Queue overflowToo many eventsIncrease flush frequency or batch size
Retry exhaustedPersistent failureCheck network and credentials

Resources

  • Customer.io SDK GitHub
  • API Rate Limits

Next Steps

After implementing patterns, proceed to customerio-primary-workflow to implement messaging workflows.