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customerio-advanced-troubleshooting

Apply Customer.io advanced debugging and incident response. Use when diagnosing complex delivery issues, investigating campaign failures, or running incident playbooks. Trigger: "debug customer.io", "customer.io investigation", "customer.io troubleshoot", "customer.io incident", "customer.io not delivering".

71

Quality

Does it follow best practices?

Impact

No eval scenarios have been run

SecuritybySnyk

Passed

No known issues

SKILL.md
Quality
Evals
Security

Quality

Content

77%

Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.

The skill body is highly actionable with executable code and well-sequenced incident runbooks, but it is over-long and does not leverage the existing reference bundle, leaving detailed implementation inlined and the reference files orphaned.

Suggestions

Link the existing ./references/ files (implementation-guide.md, implementation.md) from the body under an 'Advanced' or 'Implementation details' section so they are discoverable.

Move the long TypeScript debug-client class and bash scripts into reference files, keeping only a concise quick-start example inline in SKILL.md.

Trim the campaign-debugging section by consolidating the symptom table and the debugCampaignTrigger function to remove overlapping guidance.

DimensionReasoningScore

Conciseness

Content is mostly concrete with no fluff explaining what Customer.io is, but the ~300-line body is lengthy and the campaign-debugging section duplicates a table and a TypeScript function that overlap in guidance.

2 / 3

Actionability

Provides fully executable, copy-paste-ready artifacts: a TypeScript DebugCioClient class, bash investigation/network scripts, curl diagnostic commands, and concrete dashboard checklists.

3 / 3

Workflow Clarity

A five-question framework sequences investigation, and the P1-P4 incident runbooks include explicit feedback/escalation checkpoints ('escalate to P1 if not recovering', 'When restored: drain fallback queue, verify event delivery').

3 / 3

Progressive Disclosure

The body has section structure but inlines detailed implementation code that belongs in separate files, and the two ./references/ files (implementation-guide.md, implementation.md) are never linked or signaled from the body.

2 / 3

Total

10

/

12

Passed

Description

100%

Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.

The description is concise, third-person, and clearly states both capability and trigger conditions. It lists concrete actions and natural trigger phrases with no fluff or over-claims.

DimensionReasoningScore

Specificity

Names multiple concrete actions — 'debugging', 'incident response', 'diagnosing complex delivery issues', 'investigating campaign failures', 'running incident playbooks' — rather than vague language.

3 / 3

Completeness

Explicitly answers both what ('Apply Customer.io advanced debugging and incident response') and when ('Use when diagnosing...'), plus an explicit Trigger clause.

3 / 3

Trigger Term Quality

Provides natural trigger phrases a user would actually say: 'debug customer.io', 'customer.io investigation', 'customer.io troubleshoot', 'customer.io incident', 'customer.io not delivering'.

3 / 3

Distinctiveness Conflict Risk

Scoped tightly to Customer.io advanced troubleshooting with distinct triggers, making it unlikely to fire for unrelated skills.

3 / 3

Total

12

/

12

Passed

Validation

81%

Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.

Validation13 / 16 Passed

Validation for skill structure

CriteriaDescriptionResult

allowed_tools_field

'allowed-tools' contains unusual tool name(s)

Warning

frontmatter_unknown_keys

Unknown frontmatter key(s) found; consider removing or moving to metadata

Warning

referenced_paths_exist

Referenced path issues: 2 missing

Warning

Total

13

/

16

Passed

Repository
jeremylongshore/claude-code-plugins-plus-skills
Reviewed

Table of Contents

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