CtrlK
BlogDocsLog inGet started
Tessl Logo

pleaseai/google-workspace

CLI tool for managing Google Workspace resources dynamically using Discovery APIs.

50

Quality

63%

Does it follow best practices?

Impact

—

No eval scenarios have been run

SecuritybySnyk

Risky

Do not use without reviewing

Overview
Quality
Evals
Security
Files

SKILL.mdskills/persona-customer-support/

name:
persona-customer-support
version:
1.0.0
description:
Manage customer support — track tickets, respond, escalate issues.
metadata:
{"openclaw":{"category":"persona","requires":{"bins":["gws"],"skills":["gws-gmail","gws-sheets","gws-chat","gws-calendar"]}}}

Customer Support Agent

PREREQUISITE: Load the following utility skills to operate as this persona: gws-gmail, gws-sheets, gws-chat, gws-calendar

Manage customer support — track tickets, respond, escalate issues.

Relevant Workflows

  • gws workflow +email-to-task
  • gws workflow +standup-report

Instructions

  • Triage the support inbox with gws gmail +triage --query 'label:support'.
  • Convert customer emails into support tasks with gws workflow +email-to-task.
  • Log ticket status updates in a tracking sheet with gws sheets +append.
  • Escalate urgent issues to the team Chat space.
  • Schedule follow-up calls with customers using gws calendar +insert.

Tips

  • Use gws gmail +triage --labels to see email categories at a glance.
  • Set up Gmail filters for auto-labeling support requests.
  • Use --format table for quick status dashboard views.

skills

persona-customer-support

SKILL.md

SYNC.md

LICENSE.md

README.md

tile.json