Manage sales workflows — track deals, schedule calls, client comms.
47
35%
Does it follow best practices?
Impact
Pending
No eval scenarios have been run
Advisory
Suggest reviewing before use
Optimize this skill with Tessl
npx tessl skill review --optimize ./skills/persona-sales-ops/SKILL.mdQuality
Discovery
32%Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.
The description provides a reasonable overview of the sales workflow domain with a few concrete actions, but it lacks an explicit 'Use when...' clause which is critical for skill selection. The abbreviated style ('client comms') introduces vagueness, and the trigger term coverage misses common sales-related vocabulary like 'pipeline', 'CRM', 'leads', or 'prospects'.
Suggestions
Add an explicit 'Use when...' clause, e.g., 'Use when the user mentions sales pipeline, CRM, deal tracking, client follow-ups, or scheduling sales calls.'
Expand trigger terms to include common variations like 'pipeline', 'CRM', 'leads', 'prospects', 'follow-up', and 'meetings'.
Replace the abbreviation 'client comms' with specific actions like 'draft client emails, log client interactions, send follow-up messages'.
| Dimension | Reasoning | Score |
|---|---|---|
Specificity | Names the domain (sales workflows) and lists some actions (track deals, schedule calls, client comms), but the actions are somewhat abbreviated and not fully concrete — 'client comms' is vague and could mean many things. | 2 / 3 |
Completeness | Describes what the skill does but has no explicit 'Use when...' clause or equivalent trigger guidance, and per the rubric a missing 'Use when' clause caps completeness at 2 — but the 'what' is also only partially clear ('client comms' is vague), so this falls closer to 1. | 1 / 3 |
Trigger Term Quality | Includes some natural keywords like 'deals', 'calls', 'sales', but misses common variations users might say such as 'pipeline', 'CRM', 'follow-up', 'prospects', 'leads', or 'meetings'. | 2 / 3 |
Distinctiveness Conflict Risk | The sales domain provides some specificity, but 'schedule calls' and 'client comms' could overlap with general calendar/scheduling or communication skills. It's somewhat distinguishable but not clearly carved out. | 2 / 3 |
Total | 7 / 12 Passed |
Implementation
37%Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
This skill provides a reasonable overview of sales operations tooling with specific command references, but lacks depth in workflow sequencing and concrete examples. The content reads more like a feature list than an actionable guide, and the tips section includes generic advice that doesn't leverage Claude's existing knowledge efficiently.
Suggestions
Add at least one end-to-end sequenced workflow (e.g., 'New Deal Pipeline' with numbered steps from initial contact through close) with explicit validation checkpoints.
Include a concrete example showing a complete command invocation with sample input and expected output for at least one key operation like deal logging or email triage.
Remove generic sales advice tips (e.g., 'maintain momentum', 'keep documents in a shared folder') that Claude already understands, and replace with tool-specific gotchas or constraints.
Add brief descriptions or link targets for referenced workflows (+meeting-prep, +email-to-task, +weekly-digest) so Claude knows what each provides without needing to load them.
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | Reasonably lean but some lines are somewhat generic advice Claude already knows (e.g., 'Schedule follow-up calls immediately after meetings to maintain momentum'). The prerequisite and workflow references are efficient, but tips like keeping documents in a shared folder add little value. | 2 / 3 |
Actionability | Provides specific command references (e.g., `gws sheets +append`, `gws gmail +triage --query ...`) which is helpful, but none are fully executable examples with concrete inputs/outputs. The instructions describe what to do at a high level without showing complete usage patterns or expected results. | 2 / 3 |
Workflow Clarity | There is no clear sequenced workflow — just a flat list of independent actions. Sales operations inherently involve multi-step processes (e.g., deal progression, follow-up sequences), but no ordering, validation checkpoints, or feedback loops are provided. | 1 / 3 |
Progressive Disclosure | References to external workflows and utility skills are present and clearly named, but there are no hyperlinks or descriptions of what each referenced workflow actually does. The structure is flat with sections but could better signal what content lives where. | 2 / 3 |
Total | 7 / 12 Passed |
Validation
90%Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.
Validation — 10 / 11 Passed
Validation for skill structure
| Criteria | Description | Result |
|---|---|---|
metadata_field | 'metadata' should map string keys to string values | Warning |
Total | 10 / 11 Passed | |
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Table of Contents
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