Manage sales workflows — track deals, schedule calls, client comms.
47
35%
Does it follow best practices?
Impact
Pending
No eval scenarios have been run
Advisory
Suggest reviewing before use
Optimize this skill with Tessl
npx tessl skill review --optimize ./skills/persona-sales-ops/SKILL.mdQuality
Discovery
32%Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.
The description provides a reasonable overview of the sales workflow domain with a few concrete actions, but lacks a 'Use when...' clause that would help Claude know when to select this skill. The trigger terms are decent but incomplete, missing common sales-related vocabulary that users would naturally use.
Suggestions
Add an explicit 'Use when...' clause, e.g., 'Use when the user mentions sales pipeline, deal tracking, client outreach, or scheduling sales calls.'
Expand trigger terms to include common variations like 'pipeline', 'CRM', 'leads', 'prospects', 'follow-up', and 'meetings'.
Make 'client comms' more specific — e.g., 'draft client emails, log meeting notes, send follow-up messages' to improve specificity.
| Dimension | Reasoning | Score |
|---|---|---|
Specificity | Names the domain (sales workflows) and lists some actions (track deals, schedule calls, client comms), but the actions are somewhat brief and 'client comms' is vague rather than a concrete action. | 2 / 3 |
Completeness | Describes what the skill does but has no 'Use when...' clause or equivalent explicit trigger guidance. Per the rubric, a missing 'Use when...' clause caps completeness at 2, and since the 'what' is also only moderately detailed, this scores at 1. | 1 / 3 |
Trigger Term Quality | Includes some natural keywords like 'deals', 'calls', and 'sales' that users might say, but misses common variations like 'pipeline', 'CRM', 'leads', 'follow-up', 'prospects', or 'meetings'. | 2 / 3 |
Distinctiveness Conflict Risk | The sales domain provides some specificity, but 'schedule calls' and 'client comms' could overlap with general calendar/scheduling or communication skills. Not generic enough to conflict with everything, but not sharply distinct either. | 2 / 3 |
Total | 7 / 12 Passed |
Implementation
37%Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
This skill provides a reasonable overview of sales operations tooling with specific command references, but lacks depth in execution. The content reads more like a feature list than actionable guidance — there are no concrete examples with inputs/outputs, no sequenced multi-step workflows, and no validation or error-handling steps for operations like deal tracking or pipeline management.
Suggestions
Add at least one fully worked example showing a complete sales workflow sequence (e.g., preparing for a client call from start to finish with specific commands and expected outputs).
Introduce explicit workflow sequences with numbered steps and validation checkpoints, especially for multi-step processes like deal tracking or converting emails to tasks.
Remove generic advice Claude already knows (e.g., 'maintain momentum', 'keep documents in a shared folder') and replace with specific, actionable patterns unique to this tooling.
Add brief descriptions or links for each referenced workflow (e.g., `+meeting-prep`) so the user understands what each does without needing to look it up.
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | Reasonably lean but some lines are somewhat generic advice Claude already knows (e.g., 'Schedule follow-up calls immediately after meetings to maintain momentum'). The prerequisite and workflow references are efficient, but tips like keeping documents in a shared folder add little value. | 2 / 3 |
Actionability | Provides specific command references (e.g., `gws sheets +append`, `gws gmail +triage --query ...`) which is helpful, but none are fully executable examples with concrete inputs/outputs. The instructions describe what to do at a high level without showing complete usage patterns or expected results. | 2 / 3 |
Workflow Clarity | There is no clear sequenced workflow — just a flat list of independent actions. For a sales operations skill involving multi-step processes (deal tracking, client communication pipelines), there's no sequencing, no validation checkpoints, and no feedback loops for error handling. | 1 / 3 |
Progressive Disclosure | References to external workflows and utility skills are present and clearly named, which is good. However, the references are not clearly signaled with links or descriptions of what each contains, and the overall structure is minimal — it could better organize the relationship between the prerequisite skills and the workflows. | 2 / 3 |
Total | 7 / 12 Passed |
Validation
90%Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.
Validation — 10 / 11 Passed
Validation for skill structure
| Criteria | Description | Result |
|---|---|---|
metadata_field | 'metadata' should map string keys to string values | Warning |
Total | 10 / 11 Passed | |
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Table of Contents
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