Automate the ClaimCenter FNOL→investigation→reserve→payment→settlement→close pipeline including the failure paths — duplicate FNOL from multi-source intake, reserve-must-precede-payment ordering, supervisor-authorization tiers, premature settlement, and reopen-vs-new-claim ambiguity. Use when building claim intake from caller portals, IVR, or partner systems; automating reserve-setting jobs; or integrating settlement events with finance. Trigger with "claimcenter automation", "FNOL", "claim reserve", "claim payment", "claim settlement", "claim reopen".
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The skill is specifically designed for direct financial operations, giving the agent the ability to move money or execute financial transactions — such as payment processing, cryptocurrency operations, banking integrations, or market order execution.
The skill explicitly includes Cloud API endpoints and code to create and manage monetary operations: posting reserves (reserve creation/adjustment) and posting payments (createPayment), handling payment statuses like "PendingApproval", idempotency keys, and escalation. These are specific payment-related APIs (Guidewire ClaimCenter payments/reserves endpoints) which constitute direct financial execution capability.
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