Content
85%Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
This is a strong, well-architected skill for a complex multi-team triage workflow. Its greatest strengths are the clear step-by-step workflow with explicit human confirmation gates, concrete JQL queries and mapping tables, and excellent progressive disclosure through team module separation. The main weakness is moderate verbosity in some rule descriptions (particularly the global exceptions section) that could be tightened without losing precision.
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | The skill is detailed and mostly necessary given the complexity of the triage domain, but several sections are verbose — e.g., the 'Empty / Unactionable Ticket Rule' paragraph is dense and could be tightened with bullet points. Some explanations (like what constitutes a 'pure engineering task') border on over-specification but are arguably needed for correctness. The IA label two-step check with examples is well done but adds length. | 2 / 3 |
Actionability | The skill provides concrete JQL queries, specific component-to-team mapping tables, exact label names, explicit routing rules with examples, comment template references, and step-by-step instructions with clear tool usage (jira skill, glean_mcp). The guidance is highly specific and directly executable. | 3 / 3 |
Workflow Clarity | The workflow is clearly sequenced (Steps 0–7) with explicit validation checkpoints — Step 0 verifies prerequisites, Step 3 and Step 7 both have mandatory STOP points requiring human confirmation before any Jira writes. There are feedback loops (revise plan and present again), error recovery (flag for manual review), and clear instructions to read current values before writing to avoid destructive overwrites. | 3 / 3 |
Progressive Disclosure | The skill is well-structured with a clear four-part architecture (Shared Base Layer → Cross-Team Routing → Team Modules → Workflow). Team-specific details are appropriately delegated to separate reference files (references/cet-cloud.md, references/server.md, references/drivers-dbx.md), comment templates to assets/comment-templates.md, and the routing table provides clear navigation. References are one level deep and clearly signaled. | 3 / 3 |
Total | 11 / 12 Passed |