twilio-sendgrid-engagement-quality

Monitor email program health with SendGrid Engagement Quality (SEQ) scores. Covers the SEQ API endpoints, the 5 scoring metrics (engagement recency, open rate, bounce classification, bounce rate, spam rate), eligibility requirements, and interpreting scores for deliverability improvement. Use when diagnosing SendGrid deliverability issues or monitoring sender reputation. Requires a SendGrid API key (SG.-prefix) — not applicable to the Twilio Email API (comms.twilio.com).

Quality

92%

Does it follow best practices?

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Securityby

Passed

No findings from the security scan

Quality

Content

85%Weight 40%Scale 1-3

Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.

A well-structured, actionable API skill with executable code, clear response/feedback handling, and clean section organization. The only weakness is a minor conciseness blemish where the 'Key insight' line restates the sentence immediately above it.

Suggestions

Remove or merge the '**Key insight:**' paragraph, since 'Higher scores correlate with better inbox placement' already conveys the same point as the sentence before it.

Add a short executable snippet (or a parameter example) for the subuser endpoint GET /v3/engagementquality/subusers/scores, mirroring the treatment of the main scores endpoint, so both API paths are equally copy-paste ready.

Dimension	Reasoning	Score
Conciseness	The body is mostly lean and assumes Claude's competence (eligibility, metrics, endpoints, CANNOT), but the 'Key insight:' line restates the preceding sentence — 'Higher scores (1-5 scale) correlate with better inbox placement' then 'SEQ scores are correlated with deliverability. A higher score means more emails land in inboxes' — which is redundant padding rather than new information.	2 / 3
Actionability	Provides a complete, copy-paste-ready Python example for GET /v3/engagementquality/scores, concrete parameter tables, a response JSON sample, and a 'How to improve' column of specific actions per metric — meeting the fully-executable anchor.	3 / 3
Workflow Clarity	For a single-action diagnostic skill the flow is unambiguous, and the Response Patterns section supplies the needed feedback checkpoints — '202 Accepted ... Retry later' and 'Score or metrics omitted ... not eligible' — so the simple-skill allowance applies and the score is not capped.	3 / 3
Progressive Disclosure	Well-organized into clearly headed sections (Overview, Eligibility, Metrics, API Endpoints, Response Patterns, CANNOT, Next Steps) with no nested/deep references, and a Next Steps section signals one-level navigation to sibling skills (twilio-sendgrid-suppressions, webhooks, account-setup).	3 / 3
	Total	11 / 12 Passed

Description

100%Weight 40%Scale 1-3

Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.

A strong, third-person description that states concrete capabilities, an explicit 'Use when' trigger, natural keywords, and a clear disambiguation against the Twilio Email API. It satisfies all four dimensions at the top of the scale.

Dimension	Reasoning	Score
Specificity	Lists multiple concrete capabilities — 'Monitor email program health', 'Covers the SEQ API endpoints, the 5 scoring metrics (engagement recency, open rate, bounce classification, bounce rate, spam rate), eligibility requirements, and interpreting scores' — matching the score-3 anchor of several specific concrete actions rather than the score-2 'names domain and some actions'.	3 / 3
Completeness	Explicitly answers both 'what' (monitor health, cover endpoints/metrics/eligibility/interpretation) and 'when' ('Use when diagnosing SendGrid deliverability issues or monitoring sender reputation'), with an explicit trigger clause, so it meets the score-3 anchor.	3 / 3
Trigger Term Quality	Natural user-facing phrasing is present — 'diagnosing SendGrid deliverability issues', 'monitoring sender reputation', 'SendGrid Engagement Quality (SEQ) scores' — giving good coverage of terms a user would actually say, not just technical jargon.	3 / 3
Distinctiveness Conflict Risk	Niche is narrow (SendGrid SEQ) with distinct triggers, and it proactively disambiguates 'not applicable to the Twilio Email API (comms.twilio.com)', making conflicts with sibling skills unlikely.	3 / 3
	Total	12 / 12 Passed

Validation

100%

Warnings & errors only

Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.

Validation — 16 / 16 Passed

Validation for skill structure

No warnings or errors.

Repository: openai/plugins
Path: plugins/twilio-developer-kit/skills/twilio-sendgrid-engagement-quality/SKILL.md
Commit: 11c74d6

Reviewed: 17 days ago

Table of Contents

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