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user-segmentation

Segment users from feedback data based on behavior, JTBD, and needs. Identifies at least 3 distinct user segments. Use when segmenting a user base, analyzing diverse user feedback, or building a segmentation model.

Quality

77%

Does it follow best practices?

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tessl review fix ./pm-market-research/skills/user-segmentation/SKILL.md
SKILL.md
Quality
Evals
Security

Quality

Content

61%Weight 40%Scale 1-5

Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.

The skill is well structured with a lean, non-padded presentation and a very concrete output template per segment. Its main weakness is the analysis layer: the clustering and validation steps state goals ('group users into distinct segments', 'ensure segments are coherent') without executable method or a validation feedback loop, leaving the core analytical work to Claude's own devices.

Suggestions

Make the Clustering step executable: specify how to form candidate segments (e.g., group users by recurring job-to-be-done plus behavioral pattern, then merge any segment under ~10% of the user base with its closest neighbor) instead of the current 'Group users into distinct segments based on behavior and needs similarity'.

Turn the Validation step into a real checkpoint with a feedback loop: define failure conditions and remedies, e.g., 'If two segments share the same core job, merge them and re-profile; if a segment has no representative quotes from the data, re-read the feedback before finalizing it.'

Trim the persona sentence ('You are an expert behavioral researcher...') and vague best-practice bullets ('Consider adjacent behaviors and cross-segment patterns') to tighten conciseness.

DimensionReasoningScore

Conciseness

The body is mostly lean bullet structure and does not re-explain concepts Claude already knows (JTBD is referenced, never defined). Minor trimmable padding exists: the persona line 'You are an expert behavioral researcher and data analyst...' and vague best-practice bullets like 'Consider adjacent behaviors and cross-segment patterns'. Not 5 because that padding is present; not 3 because there is no substantial over-explanation.

4 / 5

Actionability

The per-segment output template is concrete ('Size: estimated number or percentage of user base', 'Recommendation: invest, maintain, or de-prioritize'), but the analysis steps are high-level hints: 'Clustering: Group users into distinct segments based on behavior and needs similarity' gives no method for drawing segment boundaries or judging similarity. Not 2 because the output structure is substantial concrete guidance; not 4 because the core analytical method is underspecified.

3 / 5

Workflow Clarity

Six clearly ordered steps are present (Data Preparation through Characterization), but the 'Validation: Ensure segments are coherent, non-overlapping, and actionable' step is an implicit checkpoint — no criteria or feedback loop for what to do when segments overlap or a segment lacks evidence. Not 4 because checkpoints are implicit rather than mostly explicit; not 2 because the sequence is complete and well-defined.

3 / 5

Progressive Disclosure

Sections are well organized (Purpose, Instructions, Analysis Steps, Output Structure, Best Practices, Further Reading) with no bundle files and no content that clearly belongs in a separate file; external links are cleanly separated at the end. Not 5 because at ~85 lines with external 'Further Reading' links that are not signaled as optional versus required; clearly above 3 since nothing is buried or misplaced.

4 / 5

Total

14

/

20

Passed

Description

83%Weight 40%Scale 1-5

Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.

A strong description that explicitly states what the skill does, quantifies the deliverable (at least 3 segments), and includes a well-formed 'Use when...' clause with natural trigger phrases. The only weaknesses are minor: a few missing synonyms (personas, customer segments) and one slightly broad trigger around feedback analysis.

DimensionReasoningScore

Specificity

Concrete third-person actions are stated: 'Segment users from feedback data based on behavior, JTBD, and needs' and 'Identifies at least 3 distinct user segments', with a quantified output. It falls short of 5 because it describes a single core task with its parameters rather than multiple distinct actions, but exceeds 3 because it specifies the data type, the segmentation basis, and a concrete minimum segment count.

4 / 5

Completeness

Explicitly answers both parts: what ('Segment users from feedback data based on behavior, JTBD, and needs. Identifies at least 3 distinct user segments') and when ('Use when segmenting a user base, analyzing diverse user feedback, or building a segmentation model'), matching the top anchor with concrete trigger phrases.

5 / 5

Trigger Term Quality

Natural phrases users would say are present: 'segmenting a user base', 'analyzing diverse user feedback', 'building a segmentation model'. Not 5 because common synonyms like 'customer segments', 'personas', or 'user groups' are missing; clearly above 3 since multiple natural trigger phrases are covered.

4 / 5

Distinctiveness Conflict Risk

The user-segmentation niche is clear with distinct triggers ('segmenting a user base', 'building a segmentation model'). Not 5 because 'analyzing diverse user feedback' is broad and could overlap with a generic feedback-analysis or user-research skill; not 3 because the core triggers point uniquely to this skill.

4 / 5

Total

17

/

20

Passed

Validation

100%

Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.

Validation — 16 / 16 Passed

Validation for skill structure

No warnings or errors.

Repository

phuryn/pm-skills

Path

pm-market-research/skills/user-segmentation/SKILL.md

Reviewed

Table of Contents

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