Write professional, persuasive complaint letters to US airlines on behalf of passengers — grounded in the airline's own published policies, federal DOT regulations, and the passenger's loyalty status, not generic grievances.

Installation

tessl install jbaruch/frequent-flyer-advocate

What's Included

Skills

Skill	Description
frequent-flyer-advocate	Intake → flight verification → policy research → letter construction for airline service failures (delays, cancellations, baggage, downgrades, denied boarding). Fits the letter to the airline's submission channel and its character limit. Tracks compensation credits and prior complaints across a shared inventory.
using-travel-credits	Action router over the shared travel-credits inventory at `~/.claude/travel-credits/`: check store readiness, list, show expiring, match credits to a booking scenario, add, mark used. The invocation surface other plugins call instead of shipping their own copy of the tracker.

Rules

Rule	Summary
boundaries	Never fabricate regulations, docket numbers, citations, or policy quotes — cite only verifiable sources.
letter-quality	The mandatory requirements every complaint letter must satisfy, plus what the web-form variant may drop and what survives compression.
escalation-output	Required contents for every escalation guide / next-steps document.
complaint-patterns	How to use prior-complaint history (from the complaint bank) as escalation leverage.

See CHANGELOG.md for version history.

Workspace: jbaruch
Visibility: Public
Created: 5 months ago
Last updated: about 15 hours ago
Repository: https://github.com/jbaruch/frequent-flyer-advocate
Publish Source: GitHub
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