Content
57%Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
This skill provides reasonable guidance for handling frustrated users but lacks the concrete, actionable specificity that would make it highly effective. The advice is sound but presented as general principles rather than a clear checklist or template. The content would benefit from explicit structure and example phrases.
Suggestions
Add a numbered checklist format for the recovery steps (1. Pause and identify failure point, 2. Re-state understanding, 3. Ask clarifying questions, etc.)
Include 1-2 example phrases or templates for re-stating understanding and asking clarifying questions to make the guidance more actionable
Add explicit decision criteria for when to suggest compacting vs. starting a new session
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | The content is reasonably efficient but includes some verbose phrasing ('In order to get back to a good place', 'This is probably because') that could be tightened. It doesn't over-explain concepts Claude knows, but could be more direct. | 2 / 3 |
Actionability | Provides general guidance (pause, reflect, re-state understanding, ask questions, lay out a plan) but lacks concrete examples of what to say or specific templates. The advice is directional rather than copy-paste ready. | 2 / 3 |
Workflow Clarity | There's an implicit sequence (pause → reflect → re-state → ask questions → plan → suggest alternatives), but it's not clearly numbered or structured. The escalation path (compact/new session) is mentioned but not framed as a clear decision point. | 2 / 3 |
Progressive Disclosure | For a simple behavioral skill under 50 lines with no need for external references, the content is appropriately self-contained and organized into logical paragraphs covering different aspects of the recovery process. | 3 / 3 |
Total | 9 / 12 Passed |