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personwise/personwise-customer-education

Customers keep asking the same questions, and every repeat answer costs support time. Turn your help content and product knowledge into an interactive digital-human customer education course that answers learner questions on its own — a customer academy asset for your help center, portal, or CSM follow-ups. Account-specific diagnosis always routes back to your support team.

66

Quality

83%

Does it follow best practices?

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SecuritybySnyk

Low

Low-risk findings worth noting

Overview
Quality
Evals
Security
Files

Low

Low-risk findings.

2 low severity findings. Worth noting, but not necessarily harmful.

Low

W011: Third-party content exposure detected (indirect prompt injection risk).

What this means

The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.

Why it was flagged

The runtime workflow builds a course grounded in “the user’s own help center articles, product documentation, or support playbooks” and only accepts user-supplied materials via `personwise ... source add --path <exact-path>`, meaning outsider-authored free text can be ingested if the user selects or provides it.

Where we found it

user-supplied files via source add --path

content-type · 1 site

The scanner claims third-party content exposure via source add --path, but the plugin only processes user-supplied files explicitly provided by the user; it does not fetch any external content at runtime.

SKILL.md

205

personwise --account <alias> source add --run-id <run-id> --path <exact-path> --json

Report incorrect finding
Low

W012: Unverifiable external dependency detected (runtime URL that controls agent).

What this means

The skill fetches instructions or code from an external URL at runtime, and the fetched content directly controls the agent’s prompts or executes code. This dynamic dependency allows the external source to modify the agent’s behavior without any changes to the skill itself.

Why it was flagged

The Skill's bundled bootstrap scripts fetch and install a remote executable at runtime from https://releases.personwise.ai/cli/v1.1.6/$artifact (and specifically https://releases.personwise.ai/cli/v1.1.6/personwise_1.1.6_windows_amd64.zip), which downloads and installs code the Skill relies on to operate.

Where we found it

releases.personwise.ai

domain · 2 sites

The bootstrap.sh script fetches and executes the PersonWise CLI v1.1.6 from releases.personwise.ai at runtime using curl, making it an unverifiable external dependency.

assets/bootstrap.sh

132

url="https://releases.personwise.ai/cli/v1.1.6/$artifact"

assets/bootstrap.sh

134

curl --disable --fail --silent --show-error --proto '=https' --tlsv1.2 --connect-timeout 10 --max-time 300 --max-filesize "26214400" --output "$archive" "$url"

Audited
Security analysis
Snyk