Customers keep asking the same questions, and every repeat answer costs support time. Turn your help content and product knowledge into an interactive digital-human customer education course that answers learner questions on its own — a customer academy asset for your help center, portal, or CSM follow-ups. Account-specific diagnosis always routes back to your support team.
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{
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"version": "2.1.9",
"summary": "Customers keep asking the same questions, and every repeat answer costs support time. Turn your help content and product knowledge into an interactive digital-human customer education course that answers learner questions on its own — a customer academy asset for your help center, portal, or CSM follow-ups. Account-specific diagnosis always routes back to your support team.",
"skills": {
"personwise-customer-education": {
"path": "SKILL.md"
}
},
"private": false
}