Collects, categorizes, and synthesizes user feedback from multiple channels into actionable product insights. Performs sentiment scoring, theme tagging, NPS/CSAT analysis, feature request ranking, priority matrix generation, and Voice of Customer reporting. Use when the user asks to analyze customer feedback, survey responses, NPS scores, CSAT data, feature requests, app reviews, support tickets, social media mentions, or any Voice of Customer data; or when they need to prioritize a product roadmap from user input, identify top pain points from feedback, understand why users are churning, or produce an executive feedback report.
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Low
Low-risk findings worth noting
Low
Low-risk findings.
1 low severity finding. Worth noting, but not necessarily harmful.
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
The skill's required Step 1 "Ingest & Inventory" explicitly accepts "files, URLs, pasted text" and the description and workflow list open/public user-generated sources (e.g., "App Store reviews", "social media mentions", support tickets) which the agent must read and use to drive categorisation, prioritisation, and recommended actions, exposing it to untrusted third-party content that could inject instructions.
010799b
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