Content
72%Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
The body is concise and well-organized for a simple skill, but its rules stay at a directional level without concrete examples or explicit validation checkpoints for the staged clarification handoff.
Suggestions
Add a short concrete example showing one consolidated question batch and the corresponding normalized answer mapping so the rules become actionable.
Include an explicit validation step in the workflow, e.g. confirm no duplicate or already-answerable questions remain before emitting the batch to frontdesk.
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | The body is a lean set of short bulleted lists (Inputs, Outputs, Rules) with no padding or explanation of concepts Claude already knows, matching the score-3 anchor of lean and efficient where every token earns its place. | 3 / 3 |
Actionability | Rules such as 'Prefer one stage-batched question set' and 'Defer later-phase questions' are directional but lack concrete examples of what a batch or a deferred question looks like; this matches the score-2 anchor of some concrete guidance but incomplete, not the fully actionable anchor at 3. | 2 / 3 |
Workflow Clarity | Inputs/Outputs/Rules imply a flow but no explicit sequence or validation checkpoint is given for the staged handoff; this sits at the score-2 anchor of steps present but checkpoints missing, below the score-3 validated-workflow anchor. | 2 / 3 |
Progressive Disclosure | This is a sub-50-line single-task skill with no need for external references, and its content is organized into clear Inputs/Outputs/Rules sections, so it qualifies for the score-3 simple-skills allowance on organization alone. | 3 / 3 |
Total | 10 / 12 Passed |