zendesk-automation
Automate Zendesk tasks via Rube MCP (Composio): tickets, users, organizations, replies. Always search tools first for current schemas.
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Low
Low-risk findings worth noting
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tessl review fix ./skills/zendesk-automation/SKILL.mdLow
Low-risk findings.
2 low severity findings. Worth noting, but not necessarily harmful.
W011: Third-party content exposure detected (indirect prompt injection risk).
What this means
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
Why it was flagged
SKILL.md requires listing/searching and then getting ticket details (including ticket comments/audits) via `ZENDESK_LIST_ZENDESK_TICKETS` and `ZENDESK_GET_ZENDESK_TICKET_BY_ID`, meaning outsider-authored ticket content can be ingested at runtime when workflows read arbitrary tickets by pagination/ID.
W012: Unverifiable external dependency detected (runtime URL that controls agent).
What this means
The skill fetches instructions or code from an external URL at runtime, and the fetched content directly controls the agent’s prompts or executes code. This dynamic dependency allows the external source to modify the agent’s behavior without any changes to the skill itself.
Why it was flagged
The skill explicitly requires adding and calling the MCP endpoint https://rube.app/mcp at runtime (via RUBE_SEARCH_TOOLS) to fetch current tool schemas that directly determine agent tool definitions and prompts, so remote content from that URL can control the agent.
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