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business-operations-skills

Use when running, diagnosing, or designing internal business operations — process documentation, vendor SLAs, capacity planning, internal comms, SOP/runbook authoring, procurement spend. Triggers on "BizOps review", "where's the bottleneck", "vendor health", "internal SOP", "all-hands deck", "spend categorization", "capacity for Q3", "process mapping". Forks context to route to one of six BizOps sub-skills (process-mapper, vendor-management, capacity-planner, internal-comms, knowledge-ops, procurement-optimizer) and returns a digest. Distinct from business-growth (external sales motion) and c-level-advisor (strategic, not operational).

69

Quality

87%

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SKILL.md
Quality
Evals
Security

Quality

Content

71%Weight 40%Scale 1-5

Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.

A well-structured orchestrator body: deterministic routing tables, a disciplined one-question-at-a-time workflow with explicit user-confirmation gates, concrete question templates, and a clear digest contract. Its main weaknesses are the undefined confidence scoring for mixed signals and dangling references — the canon it repeatedly cites exists neither in this bundle's references/ (absent) nor in any resolvable path.

Suggestions

Ship the cited canon: create references/ files (or inline the key passages) for the Goldratt, Lean (Womack & Jones), DORA, and Gartner TPRM citations so 'anchor every challenge in the documented canon (references/)' resolves, and make the References section point to files that exist in the skill's bundle.

Define confidence scoring for the signal table — e.g., 'confidence = number of matched keywords; ties broken by keyword specificity' — so 'run the highest-confidence sub-skill first' is deterministic rather than implicit.

Move the forcing-question library to a one-level-deep reference file (e.g., references/forcing-questions.md) and keep only the pattern plus one example inline, and specify the mechanical invocation (tool/command and sub-skill path) in Step 4.

DimensionReasoningScore

Conciseness

The body is dense and operational — signal tables, thresholds, a copy-paste question pattern, and an anti-pattern list — with no padding explaining concepts Claude already knows. Minor instances could be trimmed: the three full forcing-question examples in the library (e.g., the VENDOR lane's Target-breach anecdote) run long, and "Derived from Matt Pocock's grill-with-docs pattern" attribution could be one line. This is the 'efficient; minor instances of over-explanation' anchor, not 5 (lean, every token earns its place) because the forcing-question library and digest spec carry some redundancy.

4 / 5

Actionability

Concrete, executable guidance dominates: the symptom-to-subskill table, the keyword signal table with a "Two-signal threshold", the verbatim question pattern "Q1/1: [precise question...] Recommended: [Lane X, because ...]", and a digest spec ("≤ 200-word digest", top 3 findings/actions, artifact paths). One gap keeps it from 5: Step 4 never specifies mechanically how to invoke a sub-skill in the forked context (no command, tool call, or filename), so that step remains high-level.

4 / 5

Workflow Clarity

The five-step workflow (explore → one forcing question → depth-first lane walk → forked invoke → digest) is clearly sequenced with explicit gates: "Wait for the user's response. Then route" and "Do NOT chain silently. Each fork is an explicit user-confirmed step", plus a fallback for sub-threshold signals. Minor gaps keep it at 4 rather than 5: 'highest-confidence sub-skill' is never defined (no scoring rule for signal confidence), and there is no verification step for the artifacts the sub-skills produce.

4 / 5

Progressive Disclosure

The body is well-sectioned with headers, but its references do not resolve: it instructs the agent to "anchor every challenge in the documented canon (`references/`)", yet no references/ directory (or scripts/, assets/) exists in the bundle, and the References section points to paths outside it (`c-level-advisor/coo-advisor`, `documentation/implementation/bizops-commercial-expansion-plan.md`). Citations like "Goldratt's Theory of Constraints" and "Womack & Jones 1996" have no citable file, and the long forcing-question library is inline content that belongs in a reference file. This matches the anchor 'references present but not clearly signaled; content that should be separate is inline' — score 4 would require references that mostly resolve, which they do not.

3 / 5

Total

15

/

20

Passed

Description

100%Weight 40%Scale 1-5

Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.

An exemplary frontmatter description: explicit 'Use when' with natural trigger phrases, comprehensive enumeration of the six BizOps lanes and orchestrator behavior, third-person voice throughout, and explicit boundary marking against adjacent skills. Nothing material is missing for trigger selection.

DimensionReasoningScore

Specificity

The description lists multiple concrete capabilities and comprehensively covers its domain: "process documentation, vendor SLAs, capacity planning, internal comms, SOP/runbook authoring, procurement spend" plus the orchestrator actions "Forks context to route to one of six BizOps sub-skills (process-mapper, vendor-management, capacity-planner, internal-comms, knowledge-ops, procurement-optimizer) and returns a digest". This matches the anchor for multiple specific concrete actions with comprehensive coverage, not score 4, because every lane of the domain is enumerated; not below 4 because the actions are concrete, not generic verbs alone.

5 / 5

Completeness

It explicitly answers both questions: the 'what' is "Forks context to route to one of six BizOps sub-skills ... and returns a digest" over the enumerated operations domain, and the 'when' is the explicit "Use when running, diagnosing, or designing internal business operations ... Triggers on [concrete phrases]" clause. This matches the score-5 anchor (clear explicit what AND when with concrete trigger phrases); score 4 would require the 'when' to be less explicit or specific, which it is not.

5 / 5

Trigger Term Quality

The explicit trigger list — "BizOps review", "where's the bottleneck", "vendor health", "internal SOP", "all-hands deck", "spend categorization", "capacity for Q3", "process mapping" — is a comprehensive set of natural phrases a user would actually say, with synonyms across all six lanes. File extensions don't apply (no file-type skill). This matches the comprehensive-synonyms anchor rather than score 4 ('a few natural terms missing') because colloquial variants like "where's the bottleneck" and "capacity for Q3" are included, not just domain keywords.

5 / 5

Distinctiveness Conflict Risk

The description carves a clear niche ("internal business operations") and explicitly disambiguates neighbors: "Distinct from business-growth (external sales motion) and c-level-advisor (strategic, not operational)". Trigger phrases like "all-hands deck" and "spend categorization" are unlikely to fire for unrelated skills. This matches the clear-niche/minimal-conflict anchor; score 4 would apply only with notable overlap risk with closely related skills, which the explicit contrast rules preempts.

5 / 5

Total

20

/

20

Passed

Validation

93%

Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.

Validation — 15 / 16 Passed

Validation for skill structure

CriteriaDescriptionResult

frontmatter_unknown_keys

Unknown frontmatter key(s) found; consider removing or moving to metadata

Warning

Total

15

/

16

Passed

Repository

alirezarezvani/claude-skills

Path

business-operations/skills/business-operations-skills/SKILL.md

Reviewed

Table of Contents

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