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draft-response

Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.

61

Quality

77%

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SecuritybySnyk

Low

Low-risk findings worth noting

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tessl review fix ./customer-support/skills/draft-response/SKILL.md
SKILL.md
Quality
Evals
Security
Low

W011: Third-party content exposure detected (indirect prompt injection risk).

What this means

The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.

Why it was flagged

In the required workflow for /draft-response, the agent ingests the outsider’s free-text input from the user prompt and parses it to determine customer context and situation.

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Repository
anthropics/knowledge-work-plugins
Audited
Security analysis
Snyk

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If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.