Use when the user is in the middle of a production incident and needs an orchestrated plan — phrases like "we have an outage", "prod is crashing", "page me through this", "what do I do first?", "mitigate or roll back?", "production is down since the last release", "something's broken in staging — help me triage", "we're on an incident call, walk me through the ConfigHub side", "post-incident cleanup". Triage the situation, decide between stabilize-and-mitigate vs head-moving rollback vs drift reconciliation, route to the right mutation skill with the scope and `--change-desc` composed, and drive the post-incident verification + close-out. Do not load for planned releases (use `promote-release`), for routine change management, or for single-Unit edits the user is confidently making on their own (use `cub-mutate`).