Content
73%Weight 40%Scale 1-5Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
A well-sequenced, actionable enablement skill with strong conceptual framing and a validation checkpoint. Its progressive disclosure is undermined by referenced example files that are not present in the bundle.
Suggestions
Add the missing examples/sample.md and examples/sample-industrial.md files referenced in the Examples section, or remove the references.
Consider moving the five predictable objections and the Acknowledge-Reframe-Offer detail into a reference file so the main SKILL.md stays a lean overview.
Add an explicit verification/review step after Step 6 (e.g., 'Confirm every offer is pre-approved and every escalation rung has a named owner') to strengthen the feedback loop.
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | Mostly lean with tight rules ('Bullets are 4 to 8 words', 'Level 2 is the default'), though some illustrative rationale (e.g., 'why the order matters', cardinal-sin framing) could be trimmed without loss. | 4 / 5 |
Actionability | Concrete, executable guidance throughout — the Acknowledge-Reframe-Offer beats, the six FAQ questions, the four escalation rungs, and the level matrix give Claude specific things to produce, with minor gaps (e.g., no template skeleton). | 4 / 5 |
Workflow Clarity | Steps 1–6 plus a Final Step are clearly sequenced with an explicit gating checkpoint ('enablement complete' date before announcement), and Step 2's 'write what a customer would accept, check against what's true — flag it' is a validation loop; only minor verification gaps remain. | 4 / 5 |
Progressive Disclosure | The body references examples/sample.md and examples/sample-industrial.md and several sibling skills, but no examples/ directory exists in the bundle, so the cited deep references are dangling and navigation is not verifiable. | 2 / 5 |
Total | 14 / 20 Passed |