activate_ticket
Open or resume a helpdesk ticket. Tickets are independent of projects.
Low
Low-risk findings.
1 low severity finding. Worth noting, but not necessarily harmful.
W011: Third-party content exposure detected (indirect prompt injection risk).
What this means
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
Why it was flagged
Outsider free text can enter the LLM context via `duplo-helpdesk::Ticket_get_messages` (Step 5), which returns full ticket conversation history authored by other participants (e.g., end users/agents) and is then “read carefully” by the agent.
- Repository
- duplocloud/duplo-claude-plugin
- Commit
6a46510
- Audited
- Security analysis
Is this your skill?
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.