Content
86%Weight 40%Scale 1-5Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
The body is a strong, decision-oriented reference: concrete defaults, tables, a copy-paste snippet, and clean progressive disclosure into five real reference files. The only weaknesses are repeated severity/critical/digest rules across three sections and an implied rather than explicit design sequence.
Suggestions
State the severity/critical⇒digest interaction once (in Severity & Critical or Digest Defaults) and have the other sections reference it, trimming the repetition across lines 39-40, 80-83, and Pitfall 5.
Add a short numbered design procedure at the top (identify use case → match template → apply channel rules → set severity/critical → configure digest) so the section order becomes an explicit workflow.
Consider collapsing the channel-priority code block and the channel table into one artifact, since both encode the same In-App > Email > Chat > Push > SMS ordering.
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | The body is dense with tables, defaults, and rules and assumes Claude's competence (no concept explanations), but the severity/critical/digest interactions are stated three times ("critical: true ⇒ digest is automatically skipped" in Severity & Critical, "Skip the digest when: severity: HIGH, or critical: true", and Pitfall 5), which is minor trimmable repetition — anchor 4 rather than 5. | 4 / 5 |
Actionability | Guidance is directly executable: an explicit channel priority order with a 3-channel cap, digest defaults down to values (type "regular", 5-minute look-back, 1-hour digest time, subscriberId + threadId key), a copy-paste JSON-Logic condition, B2B/B2C delay defaults, and a 9-row template table with step ordering — comprehensive for the common design cases. | 5 / 5 |
Workflow Clarity | Decision rules per dimension are clear and the Common Pitfalls section acts as a validation checklist, but the overall design procedure (identify use case → match template → choose channels → set severity/critical → configure digest) is only implied by section order rather than laid out as an explicit sequence with checkpoints — anchor 4, not 5. | 4 / 5 |
Progressive Disclosure | The body is a well-organized overview that signals five one-level-deep references inline (all five files verified to exist in ./references/), each with a reason to open it, plus a consolidated References index — clear navigation with content appropriately split. | 5 / 5 |
Total | 18 / 20 Passed |