conversation-intelligence
Twilio Conversation Intelligence development guide. Use when building real-time or post-call conversation analysis, language operator pipelines, sentiment analysis, agent assist, cross-channel analytics, or querying aggregated conversation insights (sentiment trends, escalation rates, dashboards).
62
74%
Does it follow best practices?
Run evals on this skill
Adds up to 20 points to the overall score
View guide
Low
Low-risk findings worth noting
Fix and improve this skill with Tessl
tessl review fix ./plugins/twilio-developer-kit/skills/twilio-conversation-intelligence/SKILL.mdW011: Third-party content exposure detected (indirect prompt injection risk).
What this means
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
Why it was flagged
SKILL.md describes a runtime flow where the Conversation Orchestrator captures untrusted CUSTOMER messages and triggers Intelligence Language Operators that analyze the conversation context with the LLM (customer free text/utterances become LLM input), which is indirect prompt-injection exposure.
- Repository
- openai/plugins
- Commit
1dc1958
- Audited
- Security analysis
Is this your skill?
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.