Content
85%Weight 40%Scale 1-3Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
A well-structured advisory skill body with concrete decision tables, a clear sequenced qualification workflow, an education-oriented push-back loop, and clean section navigation. The only meaningful weakness is conciseness — channel recommendations repeat across three sections and could be consolidated.
Suggestions
Consolidate the recurring channel mappings: the rich-content → RCS + SMS fallback guidance appears in Qualifying Question 1, 'When to Push Back', and the vocabulary table — pick one canonical location and cross-reference rather than restating.
Trim framing sentences such as 'Developers often use loose vocabulary. Translate before recommending.' and 'Your job is to educate and redirect...' since the tables that follow already make the behavior explicit.
Consider moving the per-region geography table and the cost-model breakdown into a single combined reference so the five qualifying dimensions each appear exactly once.
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | The body is mostly efficient and avoids explaining basic concepts, but channel mappings recur across Qualifying Questions, 'When to Push Back', and the vocabulary table (e.g. rich-content → RCS + SMS fallback appears multiple times), and framing sentences like 'Developers often use loose vocabulary' could be trimmed — fitting the 'mostly efficient but could be tightened' anchor rather than the lean/3 anchor. | 2 / 3 |
Actionability | For an instruction-only advisory skill the guidance is concrete and copy-paste-ready: decision tables map specific inputs to specific channels (e.g. 'LATAM (Brazil, Mexico, Argentina) → WhatsApp is dominant; SMS as fallback'), with named sibling skills and a four-item output format — absence of code is not penalized per the scoring notes. | 3 / 3 |
Workflow Clarity | The advisory workflow is clearly sequenced — five numbered qualifying questions (content → geography → use case → cost → brand), a push-back/education redirect loop, and an output-format checklist — and validation-checkpoint requirements do not apply since this is neither a destructive nor batch operation. | 3 / 3 |
Progressive Disclosure | No bundle files exist and none are needed for a self-contained decision-tree advisor; the body is well-organized into clearly signaled sections (Role, Qualifying Questions, Vocabulary, Push Back, Output Format, Next Steps) with one-level pointers to sibling skills, satisfying the 'well-organized sections, no external references needed' allowance. | 3 / 3 |
Total | 11 / 12 Passed |