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interview-script

Create a structured customer interview script with JTBD probing questions, warm-up, core exploration, and wrap-up sections. Follows The Mom Test principles — no leading questions, no pitching, focus on past behavior. Use when preparing for user interviews, creating interview guides, or planning discovery research.

Quality

85%

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SKILL.md
Quality
Evals
Security

Quality

Content

75%Weight 40%Scale 1-5

Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.

A highly actionable, well-structured instruction skill: the interview script, probing techniques, and note-taking template are concrete enough to use directly. The main weakness is the Domain Context section, which spends tokens on discovery-theory background Claude already knows rather than on the task itself.

Suggestions

Trim or remove the 'Domain Context' section: the continuous-discovery and Product Trio background (Teresa Torres, Stage 1 Explore, other discovery sources) is knowledge Claude already has and is not needed to write the script; keep at most one line if product-trio collaboration should influence output.

Add an explicit checkpoint between steps 1 and 2, e.g., 'If objectives are unclear, ask the user 2-3 clarifying questions before drafting' and 'Confirm the interview length available, then select sections accordingly' — this converts the implicit customization logic into a validation point.

Consider moving the verbatim question bank and/or note-taking template into a references/ file (e.g., references/question-bank.md) referenced one level deep, keeping SKILL.md as a lean overview of structure, rules, and process.

DimensionReasoningScore

Conciseness

The question bank, Mom Test rules, and template are lean, but the 'Domain Context' paragraph ('Customer interviews are one source in **Stage 1 (Explore)**... The **Product Trio**... Teresa Torres') explains discovery concepts Claude already knows and that are not needed to write the script. This is a noticeable chunk of unnecessary explanation, fitting anchor 3 rather than 4.

3 / 5

Actionability

For an instruction-only skill the guidance is fully concrete: verbatim scripted questions per section, timings ('Opening (2-3 min)', 'Core Exploration (15-20 min)'), named probing techniques, and a copy-ready note-taking template. Specific examples cover the common cases, matching anchor 5.

5 / 5

Workflow Clarity

A clear 4-step sequence (clarify objectives → create script → customize → include template and save as markdown) with an explicit precondition to read provided files first. It is not a destructive or batch operation so the validation cap does not apply, but no explicit checkpoints (e.g., confirming objectives or interview length with the user) exist, so it fits anchor 4 rather than 5.

4 / 5

Progressive Disclosure

The body is well organized with clear section headers and no nested references, and the inline question bank is appropriately sized for the skill — though at ~105 lines it exceeds the under-50-line simple-skill case, leaving minor organization gaps (e.g., the question bank or template could live in a reference file). This matches anchor 4 rather than 5.

4 / 5

Total

16

/

20

Passed

Description

87%Weight 40%Scale 1-5

Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.

A strong description that clearly and explicitly states both what the skill produces and when to use it, with concrete natural-language triggers. Trigger term coverage is good though not exhaustive of synonyms, and the deliverable list omits the note-taking template the body also produces.

DimensionReasoningScore

Specificity

Names the deliverable and several concrete components ('JTBD probing questions, warm-up, core exploration, and wrap-up sections') plus method principles, with a minor gap (the note-taking template is not mentioned). It lists several specific actions but is not fully comprehensive, matching anchor 4 rather than 5.

4 / 5

Completeness

Explicitly answers both 'what' (create a structured interview script with named sections following Mom Test principles) and 'when' ('Use when preparing for user interviews, creating interview guides, or planning discovery research') with concrete trigger phrases, matching anchor 5 exactly.

5 / 5

Trigger Term Quality

Natural phrases users would say are present ('user interviews', 'interview guides', 'discovery research'), giving good keyword coverage; a few common synonyms ('user research', 'customer discovery calls') are missing, so it fits anchor 4 rather than 5.

4 / 5

Distinctiveness Conflict Risk

It occupies a clear niche (customer/discovery interview scripts) with distinctive triggers ('interview guides', 'discovery research', 'Mom Test') and minimal conflict risk with other skill types, matching anchor 5.

5 / 5

Total

18

/

20

Passed

Validation

100%

Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.

Validation — 16 / 16 Passed

Validation for skill structure

No warnings or errors.

Repository

phuryn/pm-skills

Path

pm-product-discovery/skills/interview-script/SKILL.md

Reviewed

Table of Contents

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