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helpdesk-automation

Automate HelpDesk tasks via Rube MCP (Composio): list tickets, manage views, use canned responses, and configure custom fields. Always search tools first for current schemas.

The canonical home for this skill is helpdesk-automation in popey/claude-code-skills

SKILL.md
Quality
Evals
Security
Low

W011: Third-party content exposure detected (indirect prompt injection risk).

What this means

The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.

Why it was flagged

The workflow reads helpdesk support tickets, which contain outsider-authored free text submitted by customers seeking help.

Report incorrect finding
Repository

popey/claude-code-skills

Path

plugins/antigravity-awesome-skills-claude/skills/helpdesk-automation/SKILL.md

Audited
Security analysis
Snyk

Is this your skill?

If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.