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user-feedback-aggregation

Collecting and synthesizing user feedback across channels (support tickets, NPS, in-app feedback, sales calls, social mentions, customer councils) into a continuous signal that informs product decisions. The triage discipline that distinguishes loudest-voice (whoever complains most wins) from averaged-noise (every signal weighted equally) from triaged-synthesis (signal weighted by source quality, frequency, and decision relevance). Triggers on user feedback, customer feedback aggregation, NPS, support ticket analysis, customer councils, feedback synthesis, voice of customer, feedback triage, in-app feedback. Also triggers when feedback channels overflow with volume that does not produce decisions, when the loudest-voice problem is steering roadmap, or when continuous feedback streams need synthesis discipline.

58

Quality

67%

Does it follow best practices?

Impact

No eval scenarios have been run

SecuritybySnyk

Advisory

Suggest reviewing before use

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npx tessl skill review --optimize ./skills/user-feedback-aggregation/SKILL.md
SKILL.md
Quality
Evals
Security

Security

1 medium severity finding. This skill can be installed but you should review these findings before use.

Medium

W011: Third-party content exposure detected (indirect prompt injection risk)

What this means

The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.

Why it was flagged

Third-party content exposure detected (high risk: 0.80). The SKILL.md explicitly requires aggregating and synthesizing "social mentions" and other public channels (e.g., app store reviews, public social commentary) as part of the core feedback-aggregation workflow, which entails ingesting untrusted, user-generated third-party content for interpretation and decision-making.

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Repository
rampstackco/claude-skills
Audited
Security analysis
Snyk

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