feedback-mastery

Navigate difficult conversations and deliver constructive feedback using structured frameworks. Covers the Preparation-Delivery-Follow-up model and Situation-Behavior-Impact (SBI) feedback technique. Use when preparing for difficult conversations, giving feedback, or managing conflicts.

Install with Tessl CLI

npx tessl i github:softaworks/agent-toolkit --skill feedback-mastery

What are skills?

Review — 92%

Does it follow best practices?

Evaluation — 100%

Agent success when using this skill

Validation — 10 / 11 Passed

Validation for skill structure

SKILL.md

Review

Evals

Evaluation results

100%

Giving Feedback to a Developer on Recent Code Quality Issues

SBI feedback drafting

Criteria

Without context

With context

Specific situation for code issue

100%

Observable behavior, not interpretation

100%

Business/team impact stated

100%

Specific situation for meeting behavior

100%

Observable behavior for meeting

100%

Meeting impact included

87%

100%

No generalization words

100%

Constructive framing, not accusatory

100%

Dialogue invitation

100%

Intent check or next steps included

100%

Reflection notes present

100%

Without context: $0.1694 · 43s · 10 turns · 10 in / 2,055 out tokens

With context: $0.2645 · 58s · 12 turns · 12 in / 2,693 out tokens

100%

Preparing to Address a Team Member's Recurring Lateness

Difficult conversation preparation

Criteria

Without context

With context

Specific facts documented

100%

Clear conversation goal

100%

Emotional check completed

100%

Neutral opening statement

100%

Dialogue prompts included

100%

If-then stakes stated

100%

Follow-up has action items

100%

Follow-up has check-in date

100%

Follow-up support offer

100%

Reframing used

100%

No toxic phrases

100%

PDF model structure followed

100%

Without context: $0.2068 · 1m 29s · 7 turns · 8 in / 3,991 out tokens

With context: $0.2940 · 1m 29s · 12 turns · 11 in / 4,063 out tokens

100%

Responding to an Aggressive Product Launch Deadline

Unrealistic deadline negotiation

Criteria

Without context

With context

Goal acknowledged first

100%

Specific data presented

100%

Multiple explicit options offered

100%

Explicit agreement requested

90%

100%

Pushback handled constructively

100%

Scope change template elements present

90%

100%

Decision summary template included

100%

Risk of rushing explained

100%

Neutral opening, not adversarial

100%

No toxic phrases

100%

Dialogue invitation in initial response

100%

Constructive framing of pushback response

100%

Without context: $0.1414 · 51s · 7 turns · 7 in / 2,298 out tokens

With context: $0.4571 · 1m 46s · 21 turns · 19 in / 4,473 out tokens

Evaluated: about 12 hours ago
Agent: Claude Code

Table of Contents

Giving Feedback to a Developer on Recent Code Quality Issues Preparing to Address a Team Member's Recurring Lateness Responding to an Aggressive Product Launch Deadline

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