feedback-mastery
Navigate difficult conversations and deliver constructive feedback using structured frameworks. Covers the Preparation-Delivery-Follow-up model and Situation-Behavior-Impact (SBI) feedback technique. Use when preparing for difficult conversations, giving feedback, or managing conflicts.
Install with Tessl CLI
npx tessl i github:softaworks/agent-toolkit --skill feedback-mastery93
Does it follow best practices?
Agent success when using this skill
Validation for skill structure
Discovery
100%Based on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.
This is a well-crafted skill description that excels across all dimensions. It clearly articulates specific capabilities with named frameworks, uses natural trigger terms that users would actually say, includes an explicit 'Use when...' clause, and carves out a distinct niche in interpersonal communication that won't conflict with other skills.
| Dimension | Reasoning | Score |
|---|---|---|
Specificity | Lists multiple specific concrete actions: 'Navigate difficult conversations', 'deliver constructive feedback', and names specific frameworks (Preparation-Delivery-Follow-up model, SBI technique). These are concrete, actionable capabilities. | 3 / 3 |
Completeness | Clearly answers both what (navigate difficult conversations, deliver feedback using structured frameworks) AND when (explicit 'Use when...' clause covering preparing for difficult conversations, giving feedback, or managing conflicts). | 3 / 3 |
Trigger Term Quality | Includes natural keywords users would say: 'difficult conversations', 'feedback', 'conflicts', 'constructive feedback'. These are terms people naturally use when seeking help with interpersonal workplace challenges. | 3 / 3 |
Distinctiveness Conflict Risk | Clear niche focused on interpersonal communication challenges with specific frameworks named (SBI, Preparation-Delivery-Follow-up). Unlikely to conflict with other skills due to the specific domain of difficult conversations and feedback delivery. | 3 / 3 |
Total | 12 / 12 Passed |
Implementation
85%Reviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
This is a well-structured skill with excellent actionability and workflow clarity. The frameworks are concrete with specific examples, scripts, and checklists that Claude can immediately apply. The main weakness is verbosity - some explanatory content and statistics could be trimmed to respect token budget while maintaining the same practical value.
Suggestions
Remove the 'Core insight' statistic and 'Why it works' explanations - Claude doesn't need persuasion about framework effectiveness
Consolidate the multiple tables in the Delivery Phase into a single reference table to reduce repetition
Move the 'Receiving Feedback Well' section to a companion reference file since it's a distinct use case from giving feedback
| Dimension | Reasoning | Score |
|---|---|---|
Conciseness | The skill contains useful frameworks but is verbose in places, with some unnecessary explanations (e.g., the 'Core insight' statistic, explaining why SBI works). The tables and checklists add value but the overall length (~400 lines) could be tightened significantly. | 2 / 3 |
Actionability | Provides highly concrete guidance with specific opening lines, example phrases, reframing tables, SBI examples, and a copy-paste ready follow-up message template. The scenarios include step-by-step approaches that are immediately usable. | 3 / 3 |
Workflow Clarity | The Preparation-Delivery-Follow-up model provides clear sequencing with explicit phases. Checklists serve as validation checkpoints (Before/During/After), and each scenario includes numbered steps with clear progression. | 3 / 3 |
Progressive Disclosure | Well-structured with clear sections, appropriate use of tables for quick reference, and explicit pointers to companion resources (references/feedback-sbi-model.md, etc.) for deeper content. Navigation is straightforward with one-level-deep references. | 3 / 3 |
Total | 11 / 12 Passed |
Validation
90%Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.
Validation — 10 / 11 Passed
Validation for skill structure
| Criteria | Description | Result |
|---|---|---|
allowed_tools_field | 'allowed-tools' contains unusual tool name(s) | Warning |
Total | 10 / 11 Passed | |
- Reviewed
Table of Contents
Is this your skill?
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.