github.com/udacity/cd14715-claude-code-classroom
Skill | Added | Review |
|---|---|---|
TODO-skill-name TODO - Describe when to use this skill. Make it specific so Claude knows when to apply it (e.g., "Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, or routing customer requests"). | 13 Impact — No eval scenarios have been run Securityby Passed No known issues Reviewed: Version: 6820a25 | |
ticket-classification Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets. | 81 1.37x Agent success vs baseline Impact 99% 1.37xAverage score across 3 eval scenarios Securityby Passed No known issues Reviewed: Version: 6820a25 | |
company-analysis Analyze companies and generate comprehensive research reports. Use when user asks to research, analyze, profile, or investigate a company. | 67 1.21x Agent success vs baseline Impact 84% 1.21xAverage score across 3 eval scenarios Securityby Advisory Suggest reviewing before use Reviewed: Version: 6820a25 | |
sla-calculation Calculate SLA deadlines for support tickets based on customer tier and urgency. Use when determining response deadlines, checking SLA compliance, or when user asks about SLA, deadline, or response time requirements. | 75 2.02x Agent success vs baseline Impact 95% 2.02xAverage score across 3 eval scenarios Securityby Passed No known issues Reviewed: Version: 6820a25 |