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cd14715-claude-code-classroom

github.com/udacity/cd14715-claude-code-classroom

Skill

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Review

TODO-skill-name

lesson-04-claude-code-config/exercise/starter/.claude/skills/ticket-classification/SKILL.md

TODO - Describe when to use this skill. Make it specific so Claude knows when to apply it (e.g., "Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, or routing customer requests").

13

ticket-classification

lesson-04-claude-code-config/exercise/solution/.claude/skills/ticket-classification/SKILL.md

Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.

91

1.37x
company-analysis

lesson-04-claude-code-config/demo/.claude/skills/company-analysis/SKILL.md

Analyze companies and generate comprehensive research reports. Use when user asks to research, analyze, profile, or investigate a company.

85

1.21x
sla-calculation

lesson-04-claude-code-config/exercise/solution/.claude/skills/sla-calculation/SKILL.md

Calculate SLA deadlines for support tickets based on customer tier and urgency. Use when determining response deadlines, checking SLA compliance, or when user asks about SLA, deadline, or response time requirements.

91

2.02x