jbaruch/frequent-flyer-advocate
Write professional, persuasive complaint letters to US airlines emphasizing loyalty status, DOT regulations, and airline commitments.
89
1.17x
Quality
94%
Does it follow best practices?
Impact
89%
1.17xAverage score across 10 eval scenarios
Securityby
Advisory
Suggest reviewing before use
letter-quality.mdrules/
- alwaysApply:
- No
- description:
- Letter quality constraints for complaint letters. Use when writing, drafting, or constructing a complaint letter to an airline.
Letter Quality Requirements
Every complaint letter MUST satisfy all of the following:
- Opening sentence = loyalty. The very first sentence states loyalty credentials (years, miles, tier status) before any mention of the incident.
- FlightAware timestamp required. The incident narrative includes at least one FlightAware-attributed timestamp (e.g., "per FlightAware records, Flight XX departed at 14:47, 3h47m behind schedule").
- Verbatim airline quote required. The letter contains at least one exact verbatim quote from a named airline policy document (Customer Service Plan, Contract of Carriage, mission statement, or CEO communication), contrasted with what actually happened.
- Response deadline. The requested remedy section asks for a response within 14–21 business days.