海岚旅行线上咨询与预订服务标准作业程序(HL-CS-SOP-01 V3.4):全程约束,接入分流、需求采集与确认、产品匹配、报价、确认与占位、方案 PPT 制作质检与交付、后续告知七个阶段,以及投诉、超范围、团队三个分支。在线顾问每次接待都按此执行。
68
86%
Does it follow best practices?
Run evals on this skill
Adds up to 20 points to the overall score
Low
Low-risk findings worth noting
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
The agent reads user chat messages during online travel consultation and booking workflows, allowing an outsider to input arbitrary free text.
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.