Gmail customer support triage with mandatory full-thread read-back before every reply or follow-up, a draft-only default, per-draft Codex project threads, approval-gated final closure replies with eligible optional Trustpilot review invitations, and approval-gated operations for verified DreamCut Discord invite requests. Use when the user asks to run the customer email automation, check unread/recent support emails, review a customer follow-up, prepare or send Gmail replies, close a positively confirmed resolved case, continue a support handoff, create agent/project threads for drafted follow-up, or fulfill DreamCut Discord access requests.