Verify customer support work against the selected customer-case flow, full-thread evidence, account and canonical-thread matching, authority, financial approval, customer communication, eligible optional Trustpilot review-request rules, post-action read-back, send confirmation, thread-wide archive, and closure requirements. Use after every SaaS support triage, account/access or unsupported-platform response, duplicate or resolved acknowledgement, positive-confirmation closure reply, cancellation, failed-payment cancellation, refund, accidental-renewal case, support handoff, draft, send, or archive task before reporting completion.