Multi-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.
63
79%
Does it follow best practices?
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Adds up to 20 points to the overall score
Low
Low-risk findings worth noting
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tessl review fix ./customer-support/skills/customer-research/SKILL.mdThis skill hasn't been evaluated yet
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