customer-research
Multi-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.
63
79%
Does it follow best practices?
Run evals on this skill
Adds up to 20 points to the overall score
Low
Low-risk findings worth noting
Fix and improve this skill with Tessl
tessl review fix ./customer-support/skills/customer-research/SKILL.mdW011: Third-party content exposure detected (indirect prompt injection risk).
What this means
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
Why it was flagged
The /customer-research workflow ingests outsider-authored free text from Tier 3 communications (chat/email) and Tier 4 external sources via web search/community forums when connected sources are searched and synthesized at runtime.
- Repository
- anthropics/knowledge-work-plugins
- Commit
8444efc
- Audited
- Security analysis
Is this your skill?
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.