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persona-customer-support

Manage customer support — track tickets, respond, escalate issues.

48

Quality

51%

Does it follow best practices?

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SecuritybySnyk

Low

Low-risk findings worth noting

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tessl review fix ./skills/persona-customer-support/SKILL.md

The canonical home for this skill is pleaseai/google-workspace

SKILL.md
Quality
Evals
Security

Low

Low-risk findings.

1 low severity finding. Worth noting, but not necessarily harmful.

Low

W011: Third-party content exposure detected (indirect prompt injection risk).

What this means

The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.

Why it was flagged

This skill explicitly ingests and processes customer emails from Gmail (see "gws gmail +triage --query 'label:support'" and "Convert customer emails into support tasks"), which are untrusted user-generated third-party messages that the agent reads and uses to drive actions.

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Repository
googleworkspace/cli
Audited
Security analysis
Snyk

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