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churn-risk-detector

Scan support tickets, Slack channels, NPS scores, and usage patterns to flag accounts showing early churn indicators. Produces a weekly risk scorecard with severity tiers, root cause hypotheses, and suggested save plays per account. Designed for seed/Series A teams where the founder or a single CSM manages all accounts manually.

60

Quality

70%

Does it follow best practices?

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SecuritybySnyk

Low

Low-risk findings worth noting

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tessl review fix ./skills/research/composites/churn-risk-detector/SKILL.md
SKILL.md
Quality
Evals
Security

Low

Low-risk findings.

1 low severity finding. Worth noting, but not necessarily harmful.

Low

W011: Third-party content exposure detected (indirect prompt injection risk).

What this means

The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.

Why it was flagged

Skill “Churn Risk Detector” ingests outsider-authored free text at runtime via user-provided Support tickets, Slack channel history, NPS/CSAT comments, and email/communication logs (e.g., Intercom/Zendesk exports and Slack message text) in Phase 1 Signal Extraction.

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Repository
gooseworks-ai/goose-skills
Audited
Security analysis
Snyk

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