Manage Zendesk tickets, users, and support workflows through the Zendesk API. Use when searching tickets, updating support state, checking users, or exporting queue data.
Quality
Discovery
SkippedBased on the skill's description, can an agent find and select it at the right time? Clear, specific descriptions lead to better discovery.
Implementation
SkippedReviews the quality of instructions and guidance provided to agents. Good implementation is clear, handles edge cases, and produces reliable results.
Validation
63%Checks the skill against the spec for correct structure and formatting. All validation checks must pass before discovery and implementation can be scored.
Validation — 7 / 11 Passed
Validation for skill structure
| Criteria | Description | Result |
|---|---|---|
name_field | Must contain only lowercase letters, numbers, and hyphens | Fail |
metadata_version | 'metadata.version' is missing | Warning |
metadata_field | 'metadata' should map string keys to string values | Warning |
frontmatter_unknown_keys | Unknown frontmatter key(s) found; consider removing or moving to metadata | Warning |
Total | 7 / 11 Failed | |
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Table of Contents
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.