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Zendesk

Manage Zendesk tickets, users, and support workflows through the Zendesk API. Use when searching tickets, updating support state, checking users, or exporting queue data.

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SKILL.md
Quality
Evals
Security

Security

1 medium severity finding. This skill can be installed but you should review these findings before use.

Medium

W011: Third-party content exposure detected (indirect prompt injection risk)

What this means

The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.

Why it was flagged

Third-party content exposure detected (high risk: 0.70). The skill explicitly connects to and reads user-generated Zendesk data via the Zendesk API (see SKILL.md and api-reference.md — e.g., search tickets/tickets.json and views endpoints), so the agent will ingest untrusted third-party ticket/comments which could contain instructions that influence subsequent actions.

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Repository
jdrhyne/agent-skills
Audited
Security analysis
Snyk

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If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.