jbaruch/frequent-flyer-advocate
Write professional, persuasive complaint letters to US airlines emphasizing loyalty status, DOT regulations, and airline commitments.
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README.md
jbaruch/frequent-flyer-advocate
Write professional, persuasive complaint letters to US airlines on behalf of passengers — grounded in the airline's own published policies, federal DOT regulations, and the passenger's loyalty status, not generic grievances.
Installation
tessl install jbaruch/frequent-flyer-advocateWhat's Included
Skills
| Skill | Description |
|---|---|
| frequent-flyer-advocate | Intake → flight verification → policy research → letter construction for airline service failures (delays, cancellations, baggage, downgrades, denied boarding). Fits the letter to the airline's submission channel and its character limit. Tracks compensation credits and prior complaints across a shared inventory. |
| using-travel-credits | Action router over the shared travel-credits inventory at ~/.claude/travel-credits/: check store readiness, list, show expiring, match credits to a booking scenario, add, mark used. The invocation surface other plugins call instead of shipping their own copy of the tracker. |
Rules
| Rule | Summary |
|---|---|
| boundaries | Never fabricate regulations, docket numbers, citations, or policy quotes — cite only verifiable sources. |
| letter-quality | The mandatory requirements every complaint letter must satisfy, plus what the web-form variant may drop and what survives compression. |
| escalation-output | Required contents for every escalation guide / next-steps document. |
| complaint-patterns | How to use prior-complaint history (from the complaint bank) as escalation leverage. |
See CHANGELOG.md for version history.