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jbaruch/frequent-flyer-advocate

Write professional, persuasive complaint letters to US airlines emphasizing loyalty status, DOT regulations, and airline commitments.

93

1.38x
Quality

94%

Does it follow best practices?

Impact

93%

1.38x

Average score across 10 eval scenarios

SecuritybySnyk

Advisory

Suggest reviewing before use

Overview
Quality
Evals
Security
Files

escalation-output.mdrules/

alwaysApply:
No
description:
Output requirements for escalation guides and plans. Use when producing escalation guidance, escalation plans, or post-letter next-steps documents.

Escalation Document Requirements

Every escalation guide, escalation plan, or next-steps document MUST include:

  • Compensation logging. Tell the user to come back when they hear from the airline so compensation can be logged to the credits inventory and a follow-up or DOT complaint drafted if needed.
  • Executive routing. If the user already contacted general customer service with no result, explicitly tell them to resend the letter to executive customer relations with the specific address — do not just mention executive contacts exist.

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