handle-saas-billing-cases
Run evidence-first customer-case flows for SaaS subscription cancellations, unpaid or failed-payment cancellations, refund requests, and accidental renewals. Use when a customer asks to stop a subscription, prevent another retry, cancel after a failed payment, refund a payment, reverse an unintended renewal, or confirm the resulting billing and entitlement state.
75
92%
Does it follow best practices?
Run evals on this skill
Adds up to 20 points to the overall score
View guide
Medium
Suggest reviewing before use
Security
1 medium severity finding. This skill can be installed but you should review these findings before use.
W009: Direct money access capability detected (payment gateways, crypto, banking).
What this means
The skill is specifically designed for direct financial operations, giving the agent the ability to move money or execute financial transactions — such as payment processing, cryptocurrency operations, banking integrations, or market order execution.
Why it was flagged
The skill is explicitly designed for billing/financial operations and describes performing financial mutations: cancelling subscriptions, voiding invoices, cancelling payment intents, and creating refunds. It requires explicit approval for and then executes provider-side actions (e.g., "cancel a payment intent", "create the refund", "void an open invoice"), which are direct financial execution capabilities against payment providers.
Low
Low-risk findings.
1 low severity finding. Worth noting, but not necessarily harmful.
W011: Third-party content exposure detected (indirect prompt injection risk).
What this means
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
Why it was flagged
The required workflow explicitly instructs the agent to “Read the complete live customer thread” and reconcile it with email/communication artifacts, which is outsider-authored free text from an external customer communication context injected into the LLM context at runtime.
- Repository
- MengTo/Skills
- Commit
21b278c
- Audited
- Security analysis
Is this your skill?
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.