Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering, sentiment analysis, trend detection, and actionable recommendations for product, marketing, and CS teams. Chains review-site-scraper for public review data.
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Low
Low-risk findings worth noting
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tessl review fix ./skills/research/composites/voice-of-customer-synthesizer/SKILL.mdLow
Low-risk findings.
1 low severity finding. Worth noting, but not necessarily harmful.
The skill exposes the agent to untrusted, user-generated content from public third-party sources, creating a risk of indirect prompt injection. This includes browsing arbitrary URLs, reading social media posts or forum comments, and analyzing content from unknown websites.
SKILL.md’s required Phase 1 includes “Social Listening” (searching “[product name]” with site:reddit.com and twitter.com) and optional “External Review Scraping” that extracts rating and review text, meaning outsider-authored free text is ingested at runtime via review sites and social search results.
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