Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.
78
73%
Does it follow best practices?
Impact
99%
1.37xAverage score across 3 eval scenarios
Passed
No findings from the security scan
Fix and improve this skill with Tessl
tessl review fix ./lesson-04-claude-code-config/exercise/solution/.claude/skills/ticket-classification/SKILL.md| Run | Type | Date | Status |
|---|---|---|---|
baseline vs usage-spec With / without contextCompleted | With / without context | Completed |
019e21da-c06d-72f2-b1d3-89ae12e959ed
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