ticket-classification
Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.
81
1.37x
Quality
72%
Does it follow best practices?
Impact
99%
1.37xAverage score across 3 eval scenarios
Securityby
Passed
No known issues
Optimize this skill with Tessl
npx tessl skill review --optimize ./lesson-04-claude-code-config/exercise/solution/.claude/skills/ticket-classification/SKILL.mdNo security issues found
Scanned
- Repository
- udacity/cd14715-claude-code-classroom
- Commit
6820a25
- Audited
- Security analysis
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