SkillPublic
sla-calculation
Calculate SLA deadlines for support tickets based on customer tier and urgency. Use when determining response deadlines, checking SLA compliance, or when user asks about SLA, deadline, or response time requirements.
87
2.02x
Quality
85%
Does it follow best practices?
Impact
95%
2.02xAverage score across 3 eval scenarios
Securityby
Passed
No findings from the security scan
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| Run | Type | Date | Status |
|---|---|---|---|
baseline vs usage-spec With / without contextCompleted | With / without context | Completed |
Eval run
019e21db-cc4f-7377-b3a3-e81ec98eea26
Run
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- Evaluated
- Agent
- Claude Code
- Model
- Claude Sonnet 4.6
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