sla-calculation
Calculate SLA deadlines for support tickets based on customer tier and urgency. Use when determining response deadlines, checking SLA compliance, or when user asks about SLA, deadline, or response time requirements.
78
2.02x
Quality
67%
Does it follow best practices?
Impact
95%
2.02xAverage score across 3 eval scenarios
Securityby
—
The risk profile of this skill
Fix and improve this skill with Tessl
tessl review fix ./lesson-04-claude-code-config/exercise/solution/.claude/skills/sla-calculation/SKILL.mdNo security review available
No security review has been published for this skill
- Repository
- udacity/cd14715-claude-code-classroom
- Commit
d9802c4
Is this your skill?
If you maintain this skill, you can claim it as your own. Once claimed, you can manage eval scenarios, bundle related skills, attach documentation or rules, and ensure cross-agent compatibility.